Our company Dr Bertram takes data protection seriously and safeguarding the privacy of visitors to our website is important to us. This policy details the basis for which any personal information we collect from you will be processed and used. It also describes how we use cookies and how you can manage them.

When we refer to “we”, “our”, or “us”, we are referring to Dr Bertram located at 6/F 29 Austin Road, Tsimshatsui, Kowloon, Hong Kong. Any links from our website to other websites are provided for your convenience and do not represent an endorsement of the content or the provider. By following any of these links, you do so at your own risk and we do not accept any responsibility or liability for the content of such websites.

Information we may collect from you

By registering for any of the products and services we provide, or by using our website, you are confirming that you accept and understand that your personal information may be used in the manner described below. We may collect and process the following data about you:

>  Information that you provide by filling in website forms. This includes information provided at the time of registering to use our website, subscribing to our products and services, posting material, or requesting further products and services. We may also ask you for information when you report a problem with our website.
>  If you contact us (including by phone or email), we may keep a record of the correspondence.
>  Your name, address, telephone numbers, email address, and other information you supply to us.
>  Details of transactions you carry out on our website and the fulfilment of those transactions.
>  Detail of your visits to our website including – but not limited to – traffic data, location data, weblogs and other communication data, whether this is for our billing purposes or otherwise.

Using the information

Information we hold about you may be used in the following ways:
>  To ensure that the content on our website is presented in the most effective manner for you and your computer.
>  To provide you with information, products or services that you request from us or which we feel may be of interest, where you have consented to be contacted
>  To audit the usage of our website.
>  To carry out our obligations to you arising from any contract entered.
>  For quality assurance or to record details about any products or service you order from us.
>  To meet legal and regulatory requirements.
>  To enable you to participate in the interactive feature of our services.
>  To notify you about product and service changes,where you have consented to be contacted.

Unless prescribed by law, we will retain personal information for no longer than is necessary for the purposes for which the information was collected or for which it is to be further processed by us.

Disclosure of information

We disclose your personal information only to current employees and managing directors of Dr Bertram. We may disclose your personal information to third parties if we are under the duty to comply with any legal or regulatory obligation, or to enforce or apply our terms and condition and other agreements; or to protect the rights, property, or safety of others. This includes the exchange of information for the purposes of fraud protection and credit risk reduction. None of your information would be disclosed to any service partners or business parties.

IP addresses

We may collect information about your computers, such as your IP address, operating system, and browser type. This is statistical data about user browsing actions and patterns and does not identify an individual.

Generic Cookies Policies

What are cookies?

Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.

What types of cookies do we use?

1. Necessary Cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

2. Functionality Cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits. Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

Your consent to our use of cookies

There is a link on our website that links to this policy. Here we mentioned that our SEO Service Provider might use cookies for purposes as mentioned.

As we have notified you about the cookies we use, by using our website without making changes to your cookie settings denotes consent to these settings. In addition, if you change the setting using your browser setting, you are consenting to us using those cookies you have not disabled.

How to manage and reject cookies

If you choose not to allow cookies in your browser settings, you should visit www.allaboutcookies.org for details on how to implement changes to your settings.

Furthermore, if you wish to opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.

Our cookies are aimed at improving user experience on the website, and means that, by blocking certain cookies, you might experience a deterioration in the service you receive.

Your rights and contacting us

Feel free to contact us regarding to the use of any cookies in this website in writing to Dr Bertram at 6/F 29 Austin Road, Tsimshatsui, Kowloon, Hong Kong or email us at [email protected]

Your questions would be forwarded to our SEO Service Provider who then provide you with answers on our behalf.